- Appliances
- Phones & Tablets
- Health & Beauty
- Home & Office
- Electronics
- Fashion
- Supermarket
- Pharmacy, Health & Wellness
- Office Spaces & Luxury Apartments
Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
La Paz Online Store provides local shipping within Lagos and nationwide shipping across Nigeria. Orders are typically delivered by our trusted courier partners, ensuring safe and timely delivery
Do You Ship Internationally?
No, La Paz Online Store currently only offers shipping within Nigeria. International shipping is not available at this time, but there may be expansion options in the future.
How Long Will It Take To Get My Package?
Delivery times depend on your location:
- Lagos: Orders are usually delivered within 1-3 business days.
- Nationwide: Orders outside Lagos may take up to 5 business days.
- You’ll receive tracking information via email to follow the status of your delivery.
PAYMENT
What Payment Methods Are Accepted?
We accept major credit and debit cards, bank transfers, and payments through secure online gateways. All transactions are encrypted to protect your information.
Is Buying On-Line Safe?
Yes, buying from La Paz Online Store is safe. We use SSL encryption and secure payment processors to protect your data. Additionally, your information is only accessible to authorized personnel and is not shared with third parties, except for essential services like payment processing.
Order & Returns
How do I place an Order?
To place an order, browse our product catalog, add desired items to your cart, and proceed to checkout. During checkout, provide the necessary delivery and payment information to complete your purchase.
How Can I Cancel Or Change My Order?
If you need to cancel or modify an order, contact our customer service as soon as possible. Once an order is processed for shipping, changes may no longer be possible, so it’s best to reach out promptly.
Do I need an account to place an order?
No, you don’t need an account to place an order, but creating one provides a more convenient experience by allowing you to track orders and manage future purchases more easily
How Do I Track My Order?
After your order has shipped, we’ll send you a tracking number via email. This allows you to monitor your package's progress and estimated delivery time.
How Can I Return a Product?
Products in unused condition with original packaging can be returned within 14 days of delivery. Some items, like prescription medications, are non-returnable due to health regulations. To initiate a return, contact our customer service team for assistance.